Babcock Laboratories, Inc. Website Privacy Policy

Last Updated and Effective 3/22/2021

Babcock Laboratories, Inc. (“Babcock Labs”) is committed to protecting your privacy and streamlining technology that gives you the most significant and safe online experience. This Privacy Policy ("Policy") describes how Babcock Laboratories, Inc. (“Babcock Labs”, "we," "us", or “our”) collect, use, share and otherwise process personal information in connection with this website, https://www.babcocklabs.com/ (the “Website”). By using Babcock Lab's website, you consent to the data practices described in this Policy.

Our Policy describes how we collect Personal Information – information about you that is personally identifiable, such as such as your email address, name, company name, and telephone number (collectively, “Personal Information”) and how we use that information. Please read this policy carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us as described at the end of this Policy.

Collection of your Personal Information

Babcock Labs collects two types of information: (1) information we receive from you about you and (2) information that we collect through your use of this website.

Information You Provide to Us

We collect information you provide to us that includes name, email address, company name, and business telephone number. We only ask for Personal Information when we truly need it to provide a service to you, such as when you contact us through this website to inquire about our products or to obtain support for them, sign up for our newsletter, register for training, or register to receive test results online.

Information We Collect Through Your Use of the Website

You also provide us Information in other ways, such as via your browser’s cookies or through similar technologies when you use or view our website. Cookies are small text files sent from a website and stored in a user's web browser while the user is browsing a website. When a user visits a website more than once, the browser sends cookies back to the website, allowing the website to recognize the user and remember things like their personalized details and preferences. More information about cookies and details of how to manage or disable them can be found on http://www.aboutcookies.org/.

Babcock Labs uses cookies to keep track of the websites and pages our customers visit to determine what Babcock Labs services are the most popular. This data is used to deliver customized experiences within our website to customers whose behavior indicates that they are interested in a particular subject area.

We use cookies to monitor login, session, and status data. This allows us to know, for example, if you are logged in or not and to remember if you have logged in previously. We also use “session” cookies, which enables your web browser to remember which pages on our website you have already visited. These are convenience features to save you time.

We also collect information about your computer hardware and software automatically, such as your IP address, browser type, access times, and referring website addresses. This information is used by Babcock Labs for the service's operation, to maintain the quality of the service, and to provide general statistics regarding the use of Babcock Labs’ website.

We use Google Analytics to collect and process website data. We do not share Personal Information with Google Analytics. You may access “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners, or any other URL Google may provide from time to time) to find out about how Google Analytics uses your data. This document also provides information about how to opt out of Google Analytics. In addition, you can use web browser settings to refuse cookies or delete cookie files from your computer. Information on how to delete cookies from your computer can be found at the following website: http://www.aboutcookies.org.

Babcock Labs responds to Do Not Track (“DNT”) signals from your browser so that third parties (particularly advertisers) know you do not want to be tracked.

Use of your Personal Information

Babcock Labs collects and uses your Personal Information to operate Babcock Labs’ website and deliver the requested services to you, including allowing you to register to receive test results online, to register for training or a seminar, or to sign up for newsletters and regulatory updates. In addition, Babcock Labs also uses your Personal Information to improve our products and services, to inform you of other products or services available from Babcock Labs and its affiliates, and to respond to your comments or requests.

Babcock Labs does not sell, rent, or lease your Personal Information to third parties. From time to time, Babcock Labs may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your Personal Information unique (email, name, address, telephone number) is not transferred to the third party. In addition, Babcock Labs may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are bound by contractual obligations to keep Personal Information confidential, except to provide these services to Babcock Laboratories, Inc. Babcock Labs will share your Personal Information when legally required to do so by a court order, subpoena, or other legal proceeding and for other reasons that we describe to you.

Security of your Personal Information

Babcock Labs secures your Personal Information from unauthorized access, use, or disclosure. We safeguard the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

Visiting Other Websites

This Privacy Policy applies only to information we collect through the Babcock Labs website. The website also contains links to third party sites that are not owned or controlled by us. We are not responsible for the privacy practices of such other sites. Babcock Labs does not share Personal Information with those other sites or services.

Retention of Your Personal Information

Babcock Labs only retains collected information for as long as necessary to provide you with your requested service.

Changes to this Statement

Babcock Labs will occasionally update this Privacy Policy to reflect company and customer feedback and will post any revised version of this Policy on this webpage.  We encourage you to periodically review this Policy to be informed of how Babcock Labs is protecting your information.

Your Rights

You may request information about the specific pieces and types of Personal Information that Babcock Labs collects about you, the sources that we collect Personal Information from, the purpose for collecting Personal Information, and the categories of third parties with whom we share Personal Information. You may also request that we delete Personal Information about you. You may request this information or ask that we delete your Personal Information by contacting us at the email or mailing address below. You may complain to a regulator. We will not discriminate against you for exercising any of your rights under California’s privacy laws.

Contact Information

Babcock Labs welcomes your questions or comments regarding this Privacy Policy If you believe that Babcock Labs has not adhered to this statement,  or have a request for access, correction, or deletion of Personal Information, please email Babcock Labs at info@babcocklabs.com or contact us by US postal mail at the following address P.O. BOX 432, Riverside, CA 92502.