True Value:
A Closer Look at the Real Cost of Doing Business with the Lowest Bidder

In the business world today, it is no secret that cost has become one of the most important factors in purchasing services. It is now assumed that business will be awarded to whoever offers the lowest price.

But what constitutes cost? With the competition in today's market, more and more companies are struggling to stay in the game. In an effort to compete, companies are making cuts - but with cuts come consequences. The most common places for companies to make cuts are in areas not specified in the contract or believed to have little effect on the contracted service, such as customer service, employee caliber and overall quality. A cheap price tag may provide a bottom line cost for a specific service, but it rarely takes into consideration any other needs of the client.

Cost is often measured in the short-term, however, in an industry that requires quality data, rigorous testing methods, expertise in the field, critical thinking and flexibility, the most detrimental cost can occur in the long-term. Therefore, what constitutes the lowest cost is actually the highest value.

It is for this reason that Babcock Laboratories offers true value to its clients. In addition to the analytical services we provide, our "value added" benefits make Babcock a cost-effective solution for your laboratory requirements. Experience in the industry is a key component to understanding clients' needs and the ever-changing standards that the data must meet. Our complimentary technical consultation is handled by experienced laboratory professionals who provide the most up-to-date information possible. We maintain a strict adherence to regulatory reporting deadlines and all reports are reviewed for accuracy, consistency and historical relevancy.

Another added benefit to our clients is our understanding of analytical urgency. We provide emergency services including holiday and weekend acceptance of samples, which has proven time and again to be cost saving for clients. We also offer expedited service for rush turnaround requests for clients operating under a time crunch.

Our customized reporting formats and report delivery options save clients the time and money of organizing the data they need to complete their projects. Additionally, in an effort to keep clients and other members of the industry informed, Babcock Labs also provides specialized training classes and seminars by industry experts. All Babcock clients receive a knowledgeable project manager who oversees the task and is available for questions or concerns every step of the way. Clients are also provided secure, user-friendly online access to data. For all projects, Babcock's rigorous and proactive Quality Assurance Program ensures reliable data and quality you can trust.

These added services provide clients with true value - long-term and are cost saving benefits that help entities succeed in the industry. Babcock Laboratories has been here to serve your analytical testing needs for the past 105 years and will continue to serve them in the future. Above all, we truly appreciate our clients and we will continue to make every effort possible to provide them with superior value in analytical testing services.